Shipping & Returns
FREE DOMESTIC SHIPPING*Shipping is free on all US Domestic orders. Check the map below for estimated transit times via FedEx Ground.
Orders placed weekdays before 12pm EST ship the same day.
Orders placed after 12pm EST or on weekends/holidays ship the next business day.
DELIVERY TIME IN BUSINESS DAYS
RETURNS & EXCHANGES
FREE, EASY RETURNSDO IT YOURSELF: Visit fahertybrand.returnly.com to initiate a return and you will be emailed a prepaid return label.
Note: Items marked FINAL SALE are not eligible to be returned or exchanged.
Visit https://fahertybrand.returnly.com and choose to receive an Instant Refund to place a new order right away.
VISIT US IN STORE
Returns or exchanges for items purchased online can be completed at any of our retail locations.Soho, NYC 102 Thompson St. New York, NY 10012
If through fault in construction or material your item can be returned to us at any time for an exchange or refund. It is our mission to bring you the highest quality product made from the world’s finest materials. Just email us at firstname.lastname@example.org
Unfortunately, we are not able to issue pre-paid return labels to our international customers. If you would like to return an item we shipped internationally, please email email@example.com for instructions.
- For your ultimate convenience, the shipping costs includes all international shipping and handling fees such that your order will be shipped to your door with no costs on delivery. Since shipping costs are calculated based on the contents of your order and the location to which the order is shipping, shipping charges can only be provided once you begin the checkout process. Important notes: Most shipments are first delivered to our trusted freight forwarder in Kentucky for processing. Please don’t be alarmed if you see your shipment first arrives in Kentucky. After 1-2 business days your shipment will be on its way to you
- Faherty has partnered with Pitney Bowes offering our products to over 60 countries. You can now shop our site and see your complete order total, including transportation and importation fees (cost of customs, tariffs and tax) when you checkout. Once you submit your order, the total is guaranteed and you will not be charged any additional fees at delivery.
You will receive a quote for duties and taxes during checkout, which constitutes the "importation costs". The price quote for duties and taxes is based upon the national laws of the country to which the order is shipping. All shipping fees, duties and taxes and brokerage fees will be paid at the time you place your order, and no additional fees will be collected at the door.
If you have any further questions about the return process, please email us firstname.lastname@example.org or call us at 877-745-8994
*If you are in the NYC area, feel free to come by our store at 102 Thompson St. We can process your return right then and there!