If your eligible Faherty item was purchased within 60 days, you can exchange it
or return it for a refund; just follow the instructions and we’ll make it right.
If the item was purchased within the last five years and experiences a
performance issue, we will make it right. Just fill out and submit our Guarantee
Of Quality request form to start the repair process.
Altered or washed/worn items cannot be returned or exchanged. Items without their original tags or sanitary stickers cannot be returned or exchanged. Initial shipping costs are non-refundable. Items purchased through third-party stockists must be returned or exchanged at the retailer where they were originally purchased.*
Domestic: From the start of your return, you will have 30 days to use the return
label or QR code provided. If processing a direct exchange, you will not be
charged exchange shipping.
If you paid with Klarna and returned your purchase, all paid Installments will be returned back to you. Any remaining installments will not be billed. If you aren’t sure of your Klarna payment status, please contact Klarna directly.
International: We are more than happy to accept returns of unworn/unwashed items from international customers, though please note you will be responsible for your own shipping costs. International customers may start a return through the Global-e portal and choose a label. The cost of the Global-e label will be deducted from your total refund. Your refund will be processed when the item is received and processed into inventory. If using your own label, please send shipping and tracking information for your return to
*Faherty Brand is not responsible for any return made with a personal return
shipping label without prior notification. Please ensure all instructions are
carefully followed when completing your return, and only ship back items that
are selected for that specific transaction. Shipping labels/QR codes are
itemized and specific to each product selected in the returns process. If a
return is started online, please follow the shipping instructions provided and
do not bring it to a Faherty store location. If you would like to return your items
in-store, please allow the store associate to initiate and complete the full