Shipping & Returns
Ground shipping is free on orders over $95 (within the continental US.) See map below for estimated transit times via Ground. For orders under $95, a shipping fee of $10 will be added. For faster shipping options, please refer to the rates listed in checkout, which will also include estimated dates of delivery.
RETURNS & EXCHANGES
If you aren't happy with your item, we offer free returns*.
To get your return or exchange started, you can:
- Do it yourself:
- Visit our stores: Stop by one of our stores and our store associates will be happy to process any eligible return or exchange.
- Let us do it for you: We are happy to help. Get in touch with us by calling +1 (877)-745-8994 or emailing firstname.lastname@example.org. We're available 10am-6:30pm EST Monday-Friday and 11am-6pm EST Saturday-Sunday.
*Eligible items can be returned up to 60 days after purchase. Items marked final sale cannot be returned or exchanged. Shipping is non-refundable.
*Item purchased through a 3rd party stockists cannot be processed through our website. Exchanges or returns must be processed at the retailer in which it was purchased at.
Our products are guaranteed for life and when they don’t stand the test of time, we’ll do our best to repair or replace them. This includes any defects such as a broken zipper, busted button, or a hole in the seam. However, this doesn’t include normal wear through the passing of time
If your item has faulty materials or construction, we will offer you an exchange or return. Email us at email@example.com and we will process your refund or exchange.
Faherty Brand gladly honors a one-time price adjustment on merchandise within seven (7) days of the retail purchase or online order delivery date, if accompanied by the original receipt. Items purchased with additional discounts are ineligible for price adjustments.
If you have any further questions about the return process, please email us firstname.lastname@example.org or call us at 877-745-8994