It is our mission to bring you the highest quality products made from the world’s finest materials, made to last a lifetime. With that in mind, we offer a lifetime guarantee on all of our products — if your item is faulty due to a manufacturing issue, we will happily exchange it or issue a return.
Problems eligible for our lifetime guarantee include, but are not limited to: button issues (including falling off, cracking, broken snaps), tears at seams, sun damage, holes in the fabric, discoloration, and zipper issues.
Ineligible problems include, but are not limited to: shrinking, bleaching, pulls or pilling, heat damage, washed, worn, or altered items, or the normal wear and tear that occurs after a year. If you’d like to know more about our lifetime guarantee, please don’t hesitate to reach out to us at firstname.lastname@example.org and we would be happy to assist.