Shipping

Ground shipping is free on orders over $100 (within the continental US.) For orders under $100, a shipping fee will be added. For faster shipping options, please refer to the rates listed in checkout. 

We strive to process orders as quickly as possible. However, due to the current COVID-19 situation we are experiencing processing delays of 7 to 10 business days prior to shipping and cannot guarantee expected order arrival dates at this time. While we are doing everything we can to safely maintain business operations, please note we are adjusting daily as necessary. We sincerely thank you for your patience and support at this time. 


Returns and Exchanges

If you aren't happy with your item, we offer free returns*.

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Return Policy:

Eligible items can be returned up to 60 days after purchase. Items marked final sale cannot be returned or exchanged. Shipping is non-refundable. Items purchased through 3rd party stockists must be returned or exchanged at the retailer in which it was purchased.

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Returning by Mail:

For returns and exchanges, please visit returns.fahertybrand.com to have a prepaid return label emailed to you. You'll receive a confirmation email when your return has been processed, usually within 10-15 business days. Please allow up to 48 hours for the refund to show up in your account.

*Please note we are adjusting daily operations as necessary due to COVID-19 and are monitoring the situation as it progresses. There may be unanticipated and potential delays with return packages and we sincerely appreciate your patience and understanding at this time.
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Returning In-Store:

To join the extraordinary collective effort to flatten the curve and slow the spread of this virus, we have made the decision to close all of our retail stores for the time being. At this time we are unable to accept any in-store returns. We apologize for the inconvenience and sincerely appreciate your patience and understanding. Please reach out to our Customer Experience Team if you have any further questions.


Questions?

 Get in touch with us by calling +1 (877)-745-8994 or emailing hello@fahertybrand.com. We're available 10am-6:30pm EST Monday-Friday and 11am-6pm EST Saturday-Sunday.