FREE DOMESTIC SHIPPINGShipping is free on all US Domestic orders. Check the map below for estimated transit times via FedEx Ground.
SHIPPING SCHEDULEOrders placed weekdays before 1pm EST ship the same day.
You will receive a quote for duties and taxes during checkout, which constitutes the "importation costs". The price quote for duties and taxes is based upon the national laws of the country to which the order is shipping. All shipping fees, duties and taxes and brokerage fees will be paid at the time you place your order, and no additional fees will be collected at the door.
FREE, EASY RETURNSReturns are free and easy. Just use the pre-printed return shipping label included with your order (domestic orders only). Items can be returned up to 30 days after purchase.
QUALITY GUARANTEEDIf through any fault in construction or material, any Faherty product does not give you the greatest amount of comfort and wear, return it to us at anytime for an exchange or refund. If this is you, email us at email@example.com
Our policy is simple
If you're not completely satisfied, send it back to us within 30 days using the prepaid return shipping label included with your order.* Returns processed after 30 days are eligible for store credit only.
Final Sale items cannot be returned or exchanged.
Once your package has been received and inspected, your refund will be issued in the original form of payment within 15 business days. You'll receive a confirmation email once your return has processed, please allow up to 48 hours for the refund to be available in your account.EXCHANGES
Send back the items you wish to exchange and place a new order for the correct sizes. Once we receive your return, we'll issue a refund. If you have any questions, feel free to reach out to us at firstname.lastname@example.org or 877-745-8975.
Unfortunately, we are not able to issue pre-paid return labels to our international customers. If you would like to return an item we shipped internationally, please email email@example.com for instructions.
If you have any further questions about the return process, please email us firstname.lastname@example.org or call us at 877-745-8994
*If you are in the NYC area, feel free to come by our store at 102 Thompson St. We can process your return right then and there!